Reputation Monitoring

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What is Reputation Monitoring & Management?

Reputation Management is a service that helps businesses monitor, measure, and manage their online reviews. In today’s competitive landscape, it’s more important than ever for local businesses to know exactly what their customers are saying about them online and take the necessary steps to protect their brand.

Customer reviews on sites like Google, Facebook and Yelp can influence consumer purchase decisions and have a direct impact on sales. Maintaining a positive online reputation is crucial for businesses and can improve brand perception, search engine rankings and overall sales.

Reputation Management allows you to track what consumers are saying about you, improves your visibility in local search and helps you see how you stack up against the competition. Impact Small Business Solutions Reputation Service helps manage your online reputation so you can spend your time doing what you do best – serving your customers!
According to a Harvard Study, a one-star increase in your Yelp rating can lead to a 9% increase in revenue. Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue. The bottom line is online customers reviews have a direct impact on a business's bottom line!

Source: Bright Local Local Consumer Review Survey | Online Reviews Statistics & Trends

Why Do Online Reviews Matter?

Online customer reviews are important for small businesses because they influence the way customers perceive their brand and who they want to do business with.

What are the different Features Impact Small Business Reputation Management brings in that can help your business?

Here are some of the key features that are included in our services:

Reputation Monitoring & Management Pricing

$199 Set up fee
$99 Monthly
Review Monitoring - Track all of your client's online reviews from the top review sites including Google, Yelp and Facebook.

Reputation Reports - Updated daily, our Reputation Management Reports give your client insight into key metrics such as Average Star Rating, Total Reviews, Reviews by Star Rating, and more.

Automatic Email Notifications - Help your client keep track of new reviews and how they are performing with a daily report delivered right to their inbox.

Respond to Reviews - Easily identify when, where, and by whom the reviews were left so your client can respond in a timely manner.

Social Sharing - Your client can promote their best reviews by sharing them on social media with just a few clicks.

Review Request Form - Help stop negative reviews before they go public and increase 5-star reviews with the Review Request Form embedded into their website.

Get Started Today

Learn more about our Premium Subscription Based Marketing  Package:

IMPACT SBS Subscription-based Marketing & Support Plan offers the maximum amount of tools at your disposal at a cost-effective rate. The collaborative business structure allows us to deliver a variety of products to our clients without breaking the bank.  We’ll ensure your website is always up-to-date, secure and all your online marketing, social media, reputation, as well as all your graphic design needs are met .
  Never worry about your website and online marketing and keeping it updated.
We handle everything for you!

View the Pricing Packages Here